Pitt has more than 170 resident assistants, who typically live on and oversee one floor in a residence hall. Between their experience living in on-campus dorms, training and proximity, RAs and RDs are one of the best resources for first-year students seeking advice.

The wisdom of keeping home and work separate is kindly rejected — RAs understand the necessary sacrifice that the position requires. But what about when both of those things are jeopardized?