From panic buttons to new trainings for ENS officials, lieutenant for the Pitt Police Bradley Kiefer emphasized the importance of listening to the community’s concerns and adapting policies as a result.

The University should pay taxes for the number of resources Pitt uses from the city, despite its tax-exempt status.

In the weeks before Christmas, Lily Nong was working in the emergency room, mostly aiding patients suffering from COVID-19.

There is a strict procedure 911 operators have to follow for each call, from providing instructions for emergency medical intervention to dispatching local emergency service personnel. But while operators remain calm on the line, the trauma they negotiate in each call can translate to psychological stress away from the job.