Through every step of the renting process — from the first day you view the apartment to the final days you live there — you need to have a working relationship where you can openly communicate your questions and concerns.

Following an electrical fire at Oakland’s Skyvue Apartments on June 2, some tenants are claiming they were unable to move back into the building until June 28. They also said they have not received an explanation from management as to why their units were left without power for nearly four weeks, and are unsure if they will be reimbursed for rent during the period they were displaced.